With technology in reach of everyone and the technology sector in ascendance, it is central to investigate the relationship people have with their devices. We use the concept of agency to capture aspects of user’s sense of mastery and control in relation...
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With technology in reach of everyone and the technology sector in ascendance, it is central to investigate the relationship people have with their devices. We use the concept of agency to capture aspects of user’s sense of mastery and control in relation
to their device. This study gives preliminary evidence of the existence of two dimensions of agency for modelling the interaction between humans and smart devices: (i) user agency and (ii) device agency. These constructs emerged from an exploratory factorial analysis conducted on a survey data collected from 587 participants.
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