Research Patient and caregiver perspectives on virtual care: a patient- oriented qualitative study Sophy Chan-Nguyen PhD, Anne O’Riordan BSc, Angela Morin BA, Lisa McAvoy MA, Eun-Young Lee PhD, Veronica Lloyd MClSc, Ramana Appireddy DM MSc Abstract...
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Research Patient and caregiver perspectives on virtual care: a patient- oriented qualitative study Sophy Chan-Nguyen PhD, Anne O’Riordan BSc, Angela Morin BA, Lisa McAvoy MA, Eun-Young Lee PhD, Veronica Lloyd MClSc, Ramana Appireddy DM MSc Abstract Background: Since the onset of the COVID-19 pandemic, virtual care solutions have been rapidly adopted across the country to provide safe, quality care to diverse patient populations. The objective of this qualitative case study was to understand patient and caregiver experiences of virtual care to identify barriers and gather suggestions to address them. Methods: In this patient-oriented project, we sought to understand gaps in virtual care experienced by patients and caregivers, using virtual focus groups. With the assistance of a patient research liaison, we engaged 2 patient partners as full partners; they participated in study conception, data collection, data analysis and knowledge translation. Recruitment was done through email by dis
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