Moving From Quality Measurement To Quality Improvement

Moving from Quality to Measurement to Quality Improvement 1 Moving from Quality Measurement to Quality Improvement: Applying Meaningful Use Lessons to the Quality Payment Program By Catherine L. Hersey, MPH; Elizabeth Tant, MSc; Olivia K. G. Berzin, MPH;... More

Moving from Quality to Measurement to Quality Improvement 1 Moving from Quality Measurement to Quality Improvement: Applying Meaningful Use Lessons to the Quality Payment Program By Catherine L. Hersey, MPH; Elizabeth Tant, MSc; Olivia K. G. Berzin, MPH; Michael G. Trisolini, PhD; and Suzanne L. West, PhD Abstract Although the federal electronic health record (EHR) incentive program has ended, the need to effectively implement and use EHRs has not. The advent of the federal Quality Payment Program (QPP) has made effective use of EHRs more critical than ever, especially for clinical quality measurement and improvement. However, practices continue to face challenges in successfully implementing and using EHRs to achieve these aims. We used a multiple case study approach to understand how physician practices were using EHR data to measure and improve quality. We interviewed a variety of physicians and staff at multiple practices of diverse sizes and settings. Our findings suggest specific Less