941 words
When Did Customer Service Breakup?
We’ve all had friends in our circle who were known as “Mary & John”, and when “John”
split “Mary” was alone.
Mary was the “odd” number at the dinner party and we were all
concerned about her.
Well, today it...
More
941 words
When Did Customer Service Breakup?
We’ve all had friends in our circle who were known as “Mary & John”, and when “John”
split “Mary” was alone.
Mary was the “odd” number at the dinner party and we were all
concerned about her.
Well, today it seems that the union of Customer & Service have
had a breakup.
Service has split and Customer is on his/her own.
Today, let me tell you a story that many of you will find humorous but is all too common.
I can tell you this without fear of our local editor getting sued because it’s about me, but
business owners take note that you don’t fit the profile of company “X”.
Four weeks ago I decided that I needed another green recycling can from my trash pickup
company.
We’ll call them Brown Keg Trash Pickup, an anonymous company in the
interest of avoiding litigation.
I called their Customer Service number, and as an
environmentally conscious citizen requested my extra recycle can.
The cheerful voice on
the other end of the line chirped,
Less
