What Great Managers Do
(Harvard Business Review, The Magazine – March 2005)
By Marcus Buckingham
Marcus Buckingham (info@onethinginc.
com) is a consultant and speaker on leadership and management
practices.
He is the coauthor of First, Break All the Rules...
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What Great Managers Do
(Harvard Business Review, The Magazine – March 2005)
By Marcus Buckingham
Marcus Buckingham (info@onethinginc.
com) is a consultant and speaker on leadership and management
practices.
He is the coauthor of First, Break All the Rules (Simon & Schuster, 1999) and Now, Discover
Your Strengths (Free Press, 2001).
This article is copyright 2005 by One Thing Productions and has been
adapted with permission from Buckingham’s new book, The One Thing You Need to Know (Free Press,
March 2005).
“The best boss I ever had.
” That’s a phrase most of us have said or heard at some point,
but what does it mean? What sets the great boss apart from the average boss? The
literature is rife with provocative writing about the qualities of managers and leaders
and whether the two differ, but little has been said about what happens in the thousands
of daily interactions and decisions that allows managers to get the best out of their
people and win their devotion.
What do great manag
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