ISO 20000 - What You Should Know About Successful Process Building

ISO 20000 certification is, for many, synonymous with lengthy and costly process implementation. Using a unique Process Prototyping Implementation Methodology, I'll show you that it is possible to achieve ISO 20000 certification in 18 months. This document... More

ISO 20000 certification is, for many, synonymous with lengthy and costly process implementation. Using a unique Process Prototyping Implementation Methodology, I'll show you that it is possible to achieve ISO 20000 certification in 18 months. This document presents the second stage of this ground-breaking approach, Process Building. Less