1
EXERCISE 1
Dear Mr. Simpkins,
Further to our telephone conversation earlier today, I am writing in
connection with the catering services which you provided on 12
December for our annual dinner.
You are aware that over twenty of our guests suffered food...
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1
EXERCISE 1
Dear Mr. Simpkins,
Further to our telephone conversation earlier today, I am writing in
connection with the catering services which you provided on 12
December for our annual dinner.
You are aware that over twenty of our guests suffered food poisoning,
caused directly by the food you provided. Furthermore your staff were
unprofessional and clearly had not been properly trained for this type of
work. The waiters were rude and slovenly while the kitchen staff were dirty
in appearance and did not wear the correct clothing stipulated in
government regulations relating to hygiene and public catering.
To make matters worse, I was presented with a bill which was $1,500 over
the agreed price and told to pay immediately. In the circumstances, I think
my refusal was quite reasonable.
Having taken all of the above into consideration, I have now spoken with
our solicitors and you will be hearing from them in due course.
Yours sincerely.
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